Customer Service Certificate
Marketing is an important part of the American system of product and service distribution and is a challenging and creative field. Customer service is the cornerstone of marketing: treat your customers well and they will come back. Learning customer service skills is vital to success in today's business environment.
The Certificate in Customer Service is designed as a “step” to the Associate in Business, which means students can earn the certificate, gain employment, then continue their education by completing a two-year degree.
The Certificate in Customer Service is designed to prepare students for entry-level positions in careers such as:
- Sales Clerk
- Customer Service Representative
- Market Representative
- Claims Adjuster
- Telesupport
| Ft. Steilacoom Campus Program Coordinator Dr. Paul L. Gerhardt: 253-964-6429 |
| Puyallup Campus Program Coordinator Rick Hogan: 253-840-8360 |
| The Office of Professional/Technical Education 253-964-6645 |
Special funding may be available for unemployed workers and low-wage working parents. Call 253-964-6265.
