Business Professional Programs

In addition to developing skill sets in prospecting, qualifying, presenting, overcoming objections, and closing the sale, students will have knowledge of the aspects of marketing, visual promotion, and small business planning.

The credential is designed to “step” to the Associate in Business, which means students can earn the certificate, obtain a job in the field, and then continue working toward the Associate in Business degree to increase their skills and promotability.

Students planning to transfer to a four–year program should work closely with an advisor.

The Certificate in Sales is designed to prepare students for entry”level positions:

• Retail Salesperson
• Marketing Assistant

Pierce College offers the Certificate in Sales at the Ft. Steilacoom and Puyallup campuses.

- View the program/curriculum sheet -

Sales Outcomes

Students who receive the Certificate in Sales will be prepared to:

• Identify the various elements of the sales process, including pre-approach, prospecting, approaching, recognizing the problem, the presentation, handling objections, closing the sale and following up with the customer
• Employ active listening, questioning, and paraphrasing to uncover customer needs, present solutions and close the sale.
• Develop and apply strategies for identifying and communication with individuals of various behavioral and personality styles.
• Demonstrate basic principles of successful selling through customer-oriented problem solving.
• Organize and effectively communicate product and sales information by developing a sales manual.
• Demonstrate personal responsibility and accountability by attending class, actively participation, and meeting time commitments.
• Explain basic ethical standards in the sales profession.