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Supervision & Management Certificate

Businesses are looking for workers who are willing and able to take the step in to management. The Supervision and Management Certificate assists students in developing their knowledge and skills in leading and managing others. This certificate emphasizes the human relations and human resource aspect of business to aid students in developing their ability to work effectively with others.

The Certificate in Supervision and Management credential is designed to “step” to the Associate in Business, which means students can earn the certificate, obtain a job in the field, and then continue working toward the degree to increase their skills and promotability.

The Certificate in Supervision and Management is designed to prepare students for entry–level positions:

  • Business Manager
  • Department Manager
  • Shift Supervisor
  • Program Coordinator
  • Team Leader

- View the program/curriculum sheet -

Supervision & Management Outcomes

Students who receive the Certificate in Supervision & Management will be prepared to:

  • Describe management as a process and illustrate what managers do, how they do it, and the tools and techniques utilized.
  • Distinguish between "management", "supervision," and "leadership" and describe the emphasis of each in transactional or transformational activities.
  • Explain the role of mission statements, policies, procedures, rules, and job descriptions within an organization and how they influence the responsibilities of supervisors/managers.
  • Analyze problems faced by management and apply appropriate theories to personal and/or work situations.
  • Recognize and manage the dynamics of organizational change as they relate to self and the supervision of others.
  • Distinguish between "good" and "poor" work ethics when given a variety of workplace situations.
  • Apply principles of recruiting, interviewing, selecting, orienting, training, and evaluating new employees in a real life or simulated activity.
  • Interact professionally in the workplace as determined by business/industry best practices and in accordance with applicable federal and state employment laws.
  • Assess multicultural factors that impact the management process to include the employment process and advancement opportunities.
  • Demonstrate personal responsibility and accountability by attending class, actively participating, and meeting time commitments.
Contact Info
Ft. Steilacoom Campus
Program Coordinator
Dr. Paul L. Gerhardt:
253-964-6429
Puyallup Campus
Program Coordinator
Rick Hogan:
253-840-8360
The Office of Professional/Technical Education
253-964-6645

Special funding may be available for unemployed workers and low-wage working parents. Call 253-964-6265.