Business Information Technology (BTECH) - Program Outcomes

Associate in Administrative Assistant: General Office

Program Outcomes:

Students will:
  • Work independently and in teams.
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written, oral, and visual communications skills.
  • Use software to manage information.
  • Conduct effective Web searches; critically analyze web sites and related professional articles.

Associate in Administrative Assistant: Office Management

Program Outcomes:

Students will:
  • Work independently and in teams.
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written, oral, and visual communications skills.
  • Use software to manage information.
  • Conduct effective Web searches; critically analyze web sites and related professional articles.
  • Apply basic accounting principles and math in daily business operations.
  • Apply basic management principles to contemporary management problems.
  • Apply human resource management principles

Associate in Administrative Assistant: International Business

Program Outcomes:

Students will:
  • Work independently and in teams.
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written, oral, and visual communications skills.
  • Use software to manage information.
  • Conduct effective Web searches; critically analyze web sites and related professional articles.
  • Interact effectively with foreign nationals.
  • Demonstrate proper accounting principles.
  • Demonstrate knowledge of foreign trade organizations.
  • Demonstrate awareness of world cultures.
  • Demonstrate a geographical understanding of the world.

Associate in Medical Office Assistant

Program Outcomes:

Students will:
  • Work independently and in teams.
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Demonstrate commitment to the office profession and life-long learning.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written, oral, and visual communications skills.
  • Use software to manage information.
  • Conduct effective web searches; critically analyze web sites and related professional articles.
  • Demonstrate knowledge of the United State's Health Insurance Portability and Accountability Act (HIPAA).
  • Understand and properly define medical terminology and anatomy.
  • Demonstrate competency with first aid and CPR.

Core Abilites Outcomes

  • Critical, Creative, and Reflective Thinking:
    Graduates will be able to question, search for answers and meaning, and develop ideas that lead to action.
  • Responsibility:
    Graduates will be able to respond by examining the relationship between self, community, and environments, evaluating potential impacts and consequences of actions, and making choices and contributions based on that examination and evaluation.
  • Information Competency:
    Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.
  • Effective Communication:
    Graduates will be able to exchange messages in a variety of contexts using multiple methods and tools.
  • Multiculturalism:
    Graduates will demonstrate knowledge of diverse ideas, cultures and experiences and the ability to examine their own attitudes and assumptions in order to engage others with civility and empathy.

Related Instruction Outcomes

  • Communication: Communicate effectively using written, oral, and visual communications skills
  • Computation: Utilize mathematical, symbolic, logical, graphical, geometric, or statistical analysis for the interpretation and solution of problems in the natural world and human society.
  • Human Relations: Interact courteously and responsibly with diverse people in the office environment

Office Assistant: General Certificate

Program Outcomes:

Students will:
  • Work independently and in teams.
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Demonstrate commitment to the office profession and life-long learning.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written, oral, and visual communications skills.
  • Use software to manage information.

Office Assistant: Medical Billing Certificate

Program Outcomes:

Students will:
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written and oral communications skills.
  • Use software to manage information.
  • Be able to identify medical professional organizations in the local area.
  • Understand the role of professional organizations.
  • Understand and properly define medical terminology and anatomy.
  • Demonstrate proficiency with medical billing software and forms
  • Demonstrate competency with first aid and CPR.
  • Demonstrate knowledge of the United State's Health Insurance Portability and Accountability Act (HIPAA).

Office Assistant: Medical Certificate

Program Outcomes:

Students will:
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written and oral communications skills.
  • Use software to manage information.
  • Be able to identify medical professional organizations in the local area.
  • Understand the role of professional organizations.
  • Understand and properly define medical terminology and anatomy.
  • Demonstrate proficiency with medical software for completing office tasks and billing.
  • Demonstrate competency with first aid and CPR.
  • Demonstrate knowledge of the United State's Health Insurance Portability and Accountability Act (HIPAA).

Medical Transcription Certificate

Program Outcomes:

Students will:
  • Interact courteously and responsibly with diverse people in the office environment.
  • Manage time and multiple tasks appropriate to the office.
  • Apply technical skills to meet industry standards in the office.
  • Communicate effectively using written and oral communications skills.
  • Use software to manage information.
  • Be able to identify medical professional organizations in the local area.
  • Understand the role of professional organizations.
  • Understand and properly define medical terminology and anatomy.
  • Demonstrate proficiency with medical transcription software, equipment, and format.
  • Demonstrate competency with first aid and CPR.
  • Demonstrate knowledge of the United State's Health Insurance Portability and Accountability Act (HIPAA).

Core Abilites Outcomes

  • Critical, Creative, and Reflective Thinking:
    Graduates will evaluate, analyze, and synthesize information and ideas in order to construct informed, meaningful, and justifiable conclusions.
  • Responsibility:
    Graduates will be able to critically examine the relationship between self, community, and/or environments, and to evaluate and articulate potential impacts and consequences of choices, actions, and contributions for the creation of sustainable systems.
  • Information Competency:
    Graduates will be able to seek, find, evaluate and use information and employ information technology to engage in lifelong learning.
  • Effective Communication:
    Graduates will be able to exchange messages in a variety of contexts using multiple methods.
  • Multiculturalism:
    Graduates will demonstrate knowledge of diverse ideas, cultures, and experiences, and develop the ability to examine their own attitudes and assumptions in order to understand and work with others who differ from themselves.

Related Instruction Outcomes

  • Communication: Communicate effectively using written, oral, and visual communications skills
  • Computation: Utilize mathematical, symbolic, logical, graphical, geometric, or statistical analysis for the interpretation and solution of problems in the natural world and human society.
  • Human Relations: Interact courteously and responsibly with diverse people in the office environment

Karen Scott
Business Information Technology Professor
253-840-8357
(PY) Program Coordinator

Amy Warren
BTECH Faculty / Program Coordinator
253-964-6431
(FS)

Tiffanie Maule
BTECH Instructor
253-840-8478
(PY)

Luann Wolden
Business Information Technology Professor
253-964-6642
(FS)