Student Technology Assistance Team (STAT)
Student Technology Assistance Team
STAT is available during all open hours to assist students in building computer skills, answering questions, and gaining the technological skills needed to complete coursework or projects. Expert help is available with accessing Wi-Fi, email, Canvas, and troubleshooting mobile devices in the computer labs or at the mobile STAT stations placed around each campus.
- Log in assistance and password resets
- Navigating and using Canvas
- Discussion posts to include embedding videos and pictures
- Submitting assignments
- Viewing modules and assignments
- Log in assistance and password resets
- Email forwarding
- Downloading email apps on devices
- Managing rules, filters, and organization
- Creating a signature
- Downloading 365 on personal devices
- Troubleshooting Office 365 programs
- Saving and accessing files to OneDrive
- Connecting and troubleshooting Wi-Fi
- Clearing browser cookies, cache, or history
- Student printing
- Software applications such as Aleks, WAMAP, Cengage, etc.
- Navigating the Pierce College website
- Computer and browser troubleshooting
- How to save files in various formats
- Navigating and utilizing Two-Factor Authentication(2FA) apps and services
Join STAT
Are you interested in student employment in the computer labs, Makerspace, or Design Studio? Email STAT@pierce.ctc.edu for more information.
Locations and Hours
Fort Steilacoom
Location
Olympic Building (3rd Floor), OLY 301
Hours
Monday - Thursday: 9 a.m. to 5 p.m.
Friday: Closed, but with limited phone and email service
Contact
STAT@pierce.ctc.edu
253-964-6310
Puyallup
Location
College Center Building, CTR 272
Hours
Monday - Thursday: 9 a.m. to 5 p.m.
Friday: Closed, but with limited phone and email service
Contact
STAT@pierce.ctc.edu
253-840-8437
Virtual
Access quick resource guides, FAQs and virtual appointment requests in the STAT Canvas site.